About CATS

CATS History

History CATS is one of the largest of the 20 Community Transport Operators across Suffolk. Started in 1998 with one minibus and a small office in Leiston High Street, CATS is greatful of the support it has recieved since from Suffolk County Council, Suffolk Coastal District Council and all the Parish Councils, community members and passengers who so generously give donations.

Just as important is the contribution from the many hundreds of volunteers who have so willingly given their time to drive our busus or their own cars, to help in the office in organising journeys or to become a Management Committee Member and give their time and expertise to ensure CATS is run properly.

CATS is now a social enterprise run by the community for the community and combining business thinking and social values for their benefit.  CATS is now recognised by Her Majesty's Revenue and Customs as having charitable status, any surpluses re-invested in the organisation to help us replace our vehicles when necessary and to make sure we reach as many people as possible.

CATS People

Management Committee

We continue to be led by Allen Hoffman, our original Chairman.  Allen is a local man with first-hand knowledge of issues affecting the disabled. All Management Committee members are volunteers who bring their expertise and experiance to ensure that CATS continues to meet its vision.


The life-blood of the organisation, CATS team of paid staff and volunteers deliver thousands of passenger journeys over hundreds of thousands of miles each year almost entirely within the Suffolk Coastal area. Many of the paid drivers started as volunteers, and training is given to everyone.  All driver are aslo subject to Disclosure and Barring Service (DBS) checks. An increasing number of unemployed volunteers have gone on to find work with other companies - and not just as drivers.

Office-based Staff

Our Leiston and Lowestoft offices are staffed by both employees and volunteers who are dedicated to providing the best possible service to our passengers and drivers.

New Volunteers

If you would like to join our team eaither as a driver or in the office, please call Sandy on 01728 831 215 (Leiston) or Margaret on 0845 556 4177 (Lowestoft) for information including details including application process, training available or to arrange a trip out with an existing driver or some time in one of the offices to see what is invloved.

CATS Vehicles

CATS currently operates a range of accessories minibuses (with tail lifts) and MPVs (with ramps) plus a fleet of private cars driven by the wonderful volunteers providing the Community Car Services

The minibuses and MPVS can also be hired by community groups or others requiring accessible vehicles, especially for evenings or at weekends including Bank Holidays.